Job Details

Mail Clerk

Elevate Patient Financial Solutions has an exciting career opportunity available as a Mail Clerk. This position will be 100% onsite at the Regional office in Spring, TX. The full time schedule for this role will be Monday - Friday 8:00am -5:00pm.

Job Summary

The purpose of this position is to provide general clerical and administrative office duties within the Service Center and eligibility department.

Essential Duties and Responsibilities

• Sort and distribute mail.
• Operate mailing equipment.
• Superior customer service.
• Billing maintenance.
• Communicating with administrative on problems and resolving with hospital staff if appropriate.
• Collaborating with supervisors in various offices and regions to support operations for multiple clients.
• Providing support and performing additional duties as needed.
• Answering phones and working the reception desk.
• Attending to various reports as instructed by manager.
• Performing general clerical and front office duties.
• Other duties as assigned.

Qualifications and Requirements

• Significant attention to detail
• Strong data entry skills
• Strong 10-key skills
• Professional and helpful phone demeanor
• Strong organizational skills
• Ability to work independently and manage time effectively
• A flexible attitude that will be open to the wide variety of assigned tasks
• Ability to work as part of a team
• Dedication to communicating and working effectively with a diverse group of individuals
• Type 50+ wpm
• Ability to work Monday - Friday, 8:00 - 5:00 pm as needed
• Excellent customer service skills
• Remote and hybrid positions require a home internet connection that meets the company's upload and download speed criteria.

Benefits

ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental & Vision Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 7 paid holidays
• 2 floating holidays
• 1 Elevate Day (floating holiday)
• Pet Insurance
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles