Job Details

Customer Service Representative

Now hiring for a Customer Service Representative Location: Houston, TX Pay Rate: $19.00 per hour Schedule: Monday – Friday | 8:00 AM to 5:00 PM This Job's for the Talker, the Helper, the Keyboard Ninja Looking for Customer Service Representative jobs in Houston where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties

• Respond to customer questions by phone, chat, and email
• Provide accurate information and resolve customer concerns
• Document customer interactions clearly
• Enter and update customer records
• Escalate complex issues when appropriate
• Maintain a positive and professional attitude
• Meet established customer-service goals
• Perform additional administrative duties as assigned

Requirements

• High school diploma or GED
• One to two years of customer-service or call-center experience
• Proficiency with Microsoft Outlook, Word, and Excel
• Accurate data-entry and recordkeeping skills
• Strong verbal and written communication
• Ability to multitask in a fast-paced environment
• Strong problem-solving and organizational skills
• Dependable attendance and punctuality
• Ability to remain professional and positive with customers

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage
• Life and Disability Insurance for added peace of mind
• Optional 401(k) Plan to help you prepare for the future
• Supportive Team Environment focused on professional growth and customer success

"I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." — Staffmark, CSR Associate

Don't just answer calls. Answer opportunity. Apply now.