Job Details

Are you the kind of person who turns spreadsheets into systems, and daily tasks into seamless operations? Behind every great office is a team that runs like clockwork. As Senior Office Agent you will make the magic happen!Come and see what we have to offer!TasksDocumentary AcceptancesShipment Data CapturePrioritization of Export Build-up and Import BreakdownPreparation of Export and Import documentation (Manifest, AWBs)Handling of irregularities (MSCA, MSAW, FDCA, damages)Preparation NOTOCClose out flightHandling of irregularities (MSCA, MSAW, FDCA, damages)Customer contact (Notify customer)Hand over AWB and Docs to customerDebit chargesSupport implementation of local processes and proceduresApply the OAL (Other Airline) handling process for carriers operating within the facility, ensuring compliance with local and partner‑carrier requirementsAssist Terminal Supervisors by providing operational guidance not only to LH office agents but also to external/third‑party agents working within the terminalAll other duties as assigned or requiredBenefitsLong DisabilityLife InsuranceEducation15-20 Vacation DaysFlight privilegesShort DisabilityFamily PolicyHealthcareFlex HolidaysCommuter BenefitsEmployee Assistance Program401k planup to 60 Sick DaysRequirementsAre you ready to Take‑off with us? Know more about the requirements:High school diploma/GED desirable2 to 3 years of experience in warehouse handling favoredFluent English language required, with strong reading, writing, and comprehension skillsQualification according to CHM / GOMMS Office skills as userExcellent customer serviceExcellent commitmentExcellent teamworkStrong ability to work under pressureStrong adaptabilityGood cost consciousnessStrong detail orientedWillingness to travelMust possess a valid driver's licenseManage constant time pressureManage high stress levelsMust posses a valid work permit in the U.S.Must be willing to work shiftsCV/Resume requiredCompany will not provide relocation assistance#J-18808-Ljbffr