Houston Methodist - 6565 Fannin Street - Responsibilities: Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking; Receives and dispatches security to all emergency alarms; Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses; Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines; Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction