Job Details

Woodforest National Bank - 25231 Grogans Mill Road - Responsibilities: Review and interpret legal orders to ensure accurate understanding of the instructions provided; Review, process, and issue branch approval for legal documentation received related to customer accounts and banking transactions; Prepare and file bank responses to legal requests with courts, attorneys, and agencies; notify customers by mail of actions taken; Assist with department intake of legal requests; create cases for received requests to be tracked and managed electronically; Provide exceptional customer service to a variety of internal and external parties including customers, branches, agencies, and attorneys