Your role
As a Process Improvement Engineer in our Operations team, you will lead initiatives to enhnace operational efficiency, fleet availability, and customer satisfaction while driving down operational costs. This role involves managing improvement projects from conception to execution, leveraging digital tools, data insights, and continuous improvement methodologies to create measurable value for the organization.
Working closely with business users and technical experts at local, regional, and global levels, you will act as a domain expert in Rental and Service processes, identifying and implementing innovative solutions. You will also gather customer feedback to ensure improvements align with serice quality and satisfaction goals while fostering a culture of coaching and collaboration across teams.
You will report to the Operations Manager.
You will