Job Details

Air Tech Of Houston Customer Support Representative

Looking to trade up to a better opportunity? Air Tech of Houston is looking for a self-motivated individual with experience working for an HVAC or Plumbing company to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions.

Why join our team:

We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.

• Uncapped Pay Potential
• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On-going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What you will do:

• Key role in daily operations and team coordination
• Maintain customer databases and troubleshoot server issues
• Manage and resolve priority bookings
• Handle emergency and non-emergency calls
• Schedule technicians for installations and service calls
• Ensure clear communication with team and customers
• Support logistics to keep trucks on the road and technicians on-site
• Help ensure customer satisfaction

What you bring:

• Call Center or Customer Support (1+ Year Required)
• Industry Knowledge and Service Titan experience (preferred)
• High school diploma or GED
• Valid driver's license and reliable transportation
• Strong work ethic, punctuality, and willingness to learn
• Must pass background check and drug screening

Who we are:

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).

If this sounds like the perfect opportunity for you, don't wait! Apply today!

We are an Equal Employment Opportunity Employer

Job Type: Full-time

Salary: $20.00-$23.00/hour

Ability to commute/relocate:

• Houston, TX: Reliably commute or planning to relocate before starting work (Required)