Job Details

Summary: The Operations Supervisor is directly responsible for the day to day supervision of the warehouse operation, leading, managing, and assigning the work for Non-Slab operation. Ensures the timely and accuracy of pick pack orders, material putaways, day time replenishments, and Outbound Shipments.

Work Hours: Monday to Friday from 07:00 AM to 05:30 PM, 2 Saturday(s) a month from 07:00 AM to 01:00 PM

Seniority Level: Mid-Senior Level

Employment Type: Full-time

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 15-30 employees.
• Maintain and manage facility quality process and upholding operating standards.
• Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet quality and accuracy standards.
• Supervise realignment activities to ensure maximum optimization of the facilities staffing.
• Manage operational efficiencies to ensure continuous improvement activities support goals.
• Provide direct supervision to the shift Leads and front line associates. Hold them accountable for their performance and the performance of their teams.
• Provide Leadership, training, trouble shooting, mitigation to issues, and guidance to team.
• Continuously work towards increasing the leadership capability of the team and drives professional growth and development.
• Responsible for all facility/equipment up keep, maintenance, and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.
• Provides critical communication to internal and external customers.
• Performs frequent warehouse audits to ensure work procedures and functions meet compliance.
• Other duties and responsibilities as assigned by the organization.

Additionally the candidate must meet the following Education and/or Experience requirements:

• High school diploma or equivalent required.
• College degree is a plus.
• Three (3) to five (5) years of supervisory experience.
• Sit-down and stand-up forklift experience is a plus.
• Able to use tablets (iPad), WMS, and navigate internal portal.
• Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills with the ability to coach, mentor, analyze data, and develop effective solutions.
• Excellent oral and written communication skills in English with all levels of the organization.
• Provide high levels of customer service to both internal and external customers.
• Good organizational skills across all aspects of operations.

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70 pounds. Specific vision abilities required by this job include close vision.
• This is a safety-sensitive position.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:

• Referral, holiday, and annual bonuses or commission opportunities
• Eligibility for an annual merit-based increase
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.