Carmax - 7111 Southwest Freeway - Responsibilities: Greet customers and provide outstanding customer service during paperwork processes; Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation; Manage auction and appraisal transactions with accurate titles, payoffs, and funding documentation; Handle cash management tasks including receiving payments, preparing deposits, and maintaining security protocols; Train and mentor new associates and support store operations across multiple departments