Job Details

Work Flexibility: Remote or Hybrid or Onsite. Schedule: Monday-Friday, 10:30 am-7 pm EST Overtime required as needed What You Will Do:As a Customer Service Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service. Provide phone and email support for inquiries from sales and healthcare professionals. Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders. Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure 100% quality for all orders. Understand, interpret, and explain detailed information of processes and procedures. Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required. Demonstrate flexibility in responding to new and rapidly c...Customer Service Representative, Customer Service, Sales Representative, Remote, Representative, Manufacturing, Retail