Job Details

Investigates, evaluates and resolves Liability claims in assigned geographical jurisdictions, while interacting daily with internal and external stakeholders in order to thoroughly and fairly resolve claims. JOB DUTIES/ RESPONSIBILITIES Handles claims in assigned territories from start to finish, including thorough liability investigations and resolutions based on sound claims adjusting best practices and company guidelines. Oversees the activities of contracted vendors when utilized. Interacts with field employees and customer service functions, answering questions, explaining liability and other technical issues, while informing Claims hierarchy of all claim-related circumstances (i.e.: customer complaints, regulatory/executive complaints, etc.) requiring Management intervention/response. Ensures completion of thorough internal claim-status communications to management/leadership and other departments as appropriate. Ensure thorough claim-status communications when appropriate to Leg...Claims Specialist, Claims, Customer Service, Specialist, Communications, Liability