Job Details

Food & Beverage Coordinator- Houston

Department: Tournament Time Role | EG

Employment Type: Fixed Term Contract

Location: Houston

Description

At FIFA26, our vision is to unite theworld through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one's behavior, while assuming consequences of one's own actions and/or decisions and learning from one's mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE: Capacity to do things on one's own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one's contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team's skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Main Activities and Responsibilities

Reporting organisationally to the Tournament Headquarters and the Food and Beverage Managers, the F&B Coordinator will ensure the successful coordination of the F&B Concessions Program in the venue.

Main responsibilities of the F&B Coordinator for the FIFA World Cup 26™ include:

• Ensure that services delivered are compliant with the F&B Concessions Operational Plan (number of staff, SKU allocation and sales prices per concession, activation hours, alcohol policy, SFE activations, etc.).
• Ensure that the commercial and contractual rights of the Commercial Partners involved in the F&B Concessions Program are respected and implemented (brand exposure and product exclusivity, where applicable; use of dedicated equipment; respect of merchandising guidelines such as planograms, uniforms, menu boards, POS tactics, etc.).
• On Match Days: coordinate and report on operations and carry out regular quality controls (readiness by stadium gate opening, measure queuing times, monitor stock shortages, observe quality of customer service, etc.).
• Provide daily briefings to the local concessionaire and the Commercial Partner teams on site and ensure smooth communication between relevant stakeholders of the F&B Concessions Program.
• Liaise daily with the FIFA central team using the designated report template.
• Assist the FWC26 Commercial Rights Delivery Team in all matters related to FIFA Partnerships' objectives and obligations.
• Assist the team with administrative responsibilities.
• Perform any other duties as required.

Your Profile

Education & Qualifications

• Bachelor's degree or similar level of education

Work Experience

• Versatile profile with a strong enthusiasm for catering operations at mega-events.
• Good planning and analytical skills.
• Service-oriented approach (towards Commercial Partners).
• Strong commitment to quality, results, and accountability within a team.
• Resilience to stress and intensive work, persistence, and commitment to procedures.
• Good IT skills and experience using collaborative platforms.
• Great attention to detail and ability to produce work of a high standard.
• Open-mindedness, flexibility, and adaptability.
• Team player capable of working on a project involving many stakeholders.
• Result-oriented with an entrepreneurial mindset.
• Experience in sports event management and, ideally, F&B / catering operations is a plus.

Languages

• Fluent in English. Spanish and/or French proficiency is a plus

Technology

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

Equal Opportunities

FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.