Job Details

Security Supervisor

In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston.

At The Greenleigh, exceptional hospitality begins with creating an environment where guests and team members feel safe, welcome, and cared for. The Security Supervisor plays an important leadership role in maintaining a secure and professional environment across the property while supporting daily operations and guest experience.

This role oversees security team members, monitors property safety procedures, and ensures that all safety protocols and emergency procedures are followed in accordance with Makeready standards.

Required Tasks

• Supervise daily activities of the security team and provide leadership and guidance during assigned shifts
• Monitor the property to ensure the safety and security of guests, team members, and facilities
• Respond promptly and professionally to security incidents, emergencies, and guest concerns
• Conduct regular patrols of guest areas, back-of-house spaces, parking areas, and surrounding property ground
• Prepare incident reports and maintain accurate documentation of security-related activities
• Ensure compliance with all safety procedures, emergency protocols, and company policies
• Assist with investigations related to safety or security incidents as needed
• Support training and development of security team members
• Coordinate with property leadership and local authorities when necessary
• Maintain security equipment and systems including cameras, alarms, and access controls
• Provide assistance to guests when needed while maintaining a welcoming and professional presence
• Adhere to Makeready's Guiding Principles
• Perform additional duties and assignments as required

Requested Capabilities

• Prior experience in hotel security, hospitality security, or a related security field preferred
• Previous supervisory or leadership experience preferred
• Strong understanding of safety procedures and emergency response protocols
• Excellent communication and problem-solving skills
• Ability to remain calm and professional in high-pressure situations
• Strong attention to detail and situational awareness
• Professional and service-oriented demeanor

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.