Job Details

Job Opportunity

We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Title: Multi-Incumbent Position

Office Location: Kingwood, Texas, United States

Scope/Contacts:

This is a multi-incumbent position reporting multiple loan officers who have a large or major loan portfolio(s). Due to the experience and proficiency level of this job, the incumbent receives only general supervision. The incumbent has frequent customer contact face-to-face, by telephone and e-mail. Assists customers with routine problems and resolves or refers to other departments or supervisor. The incumbent also has frequent contact with other departments in providing full banking services to customers. Must exercise good human relation skills at all times in interaction with customers and bank staff.

Essential Functions:

• Perform administrative duties for one or more Sr. level loan officers engaged in consumer/commercial loans.
• Type, file, answer phone, greets and assists customers and prospective customers.
• Incumbent is responsible for the underwriting of loans in a timely manner for completeness and compliance within both investor and Mortgage market guidelines.
• Prepare loan documentation and follow up to ensure conformity to Bank's lending processes.
• Handle special projects as assigned.
• Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.

Minimum Qualifications:

• Requires mathematical and general business knowledge normally acquired by high school graduate
• At least ten (10) years secretarial/administrative experience in a lending environment.
• Qualities most important to this position are: good customer relations and communications, accuracy, flexibility, reliability, initiative, confidentiality, and ability to handle multiple tasks at a time and work under stress.
• Requires a typing speed of 60 WPM.
• Word processing and spreadsheet software experience required.
• Must be proficient in grammar, punctuation, written and verbal communication skills.
• Customer relations skills and professional demeanor is extremely important.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities