Job Details

The Houston Texans are in a season of growth and are seeking an individual for the position of Membership Services Manager. Our Texans Teammate Habits:Dedication to the team. Be adaptable. Passion for work Win with integrity. Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Strategically align member service initiatives with organizational goals to deliver exceptional fan experiences. Formulate and execute all retention and engagement activities for Season Ticket Members. Manage departmental responsibilities for gifting, member benefits, and other service programs. Lead efforts to provide members with personalized communication, proof of value, and engagement metrics. Assist sales leadership with renewal strategies and upsell opportunities. Manage ...Manager, Membership, Member Service, Hospitality, Leadership, Sales Leader, Retail