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Job Details

National Account Manager

  2026-05-08     Continental Carbon     Houston,TX  
Description:

MAIN FUNCTION:

· Achieve sales and profit goals for full basket of Continental Carbon Company products.

· Participate in strategic business plan and annual operating plan that strive for profitability, growth and competitiveness.


DUTIES AND RESPONSIBILITIES

· Functional Responsibilities:

· Maintain and grow tier one core accounts coupled with new business generation

· Achieve profitability based on AOP objectives

· Regularly update accounts on EPA activities and be prepared to develop EPA customer financial contribution program with tier one and tier two customers

· New business generation in following markets:

· Tire

· Mechanical Rubber Goods

· Plastics

· Conductive Products


· Administrative Responsibilities:

· Participate in strategic business plan and annual operating plan.

· Responsible and accountable to budget as defined in the annual operating plan (AOP).

· Provide operational metrics for revenue and profit by account

· Account analysis:

· Define opportunity accounts-Less than 50% probability of close by market, product, and customer

· Define target accounts: Over 50% probability of close by customer, market, product, volume, profit and action plan to close

· Develop dynamic core analysis by region annually, to be included in AOP: core, new business generation (retention, growth , profit, erosion)

· Provide timely weekly reports

· Communicate customer issues to appropriate team members and define programs to resolve within an efficient time period

· Contribute to the integration of sales programs with operations, finance, customer service and Senior leadership to maximize communication and ensure customer satisfaction resulting in core growth and new business generation

· Visit Plants as needed to obtain team buy in based on the voice of the customer

· Utilize current and future software systems to enhance internal and external efficiency

· Responsible for issuing a monthly report with sales operating metrics relative to the annual operating plan; to include positive and negative variances versus operating plan objectives.


EDUCATION AND EXPERIENCE

· Bachelor degree in Chemical Engineering, Business, or related Sciences required. MBA in Marketing preferred.

· Ten (10) years of relevant work experience and demonstrated success in a manufacturing or industrial environment. Experience with carbon black or rubber industry a plus.

· Effective interpersonal and communication skills.

· Individual must be a self starter and present a professional image of the company before the customers.

· Individual must be experienced at managing accounts of all sizes from single manufacturing sites to multiple site national accounts within a global presence.

· Demonstrated success in developing and managing relationships with people at all levels from production to purchasing to senior management and executive levels.

· Must be people-oriented and computer literate.

· Knowledgeable of Microsoft Word, Excel, and Power Point.

  • · Ability to work in a team environment including customer service, technical and purchasing departments as well as production facilities.


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