Job Details

Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty. Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication. Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer. Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles. Documenting work performed on each vehicle on the repair order. Maintaining an inventory of normal Technicians tools not normally inventoried by the Service department as special tools. Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate. Providing an exceptional customer experience to drive loyalty. How will I know if I am successful? The performance of a Certified Technician is ...Technician, Service Advisor, Certified, Customer Experience, Technical, Vehicle