Job Details

**C.H. Robinson** is seeking a Senior Logistics Representative to oversee and enhance critical operational processes for high-security shipments, including radioactives and explosives. In this role you will manage U.S. document compliance, coordinate export filings, and ensure strict adherence to national security protocols. You will drive process alignment across global regions, proactively identify automation opportunities, and implement solutions that reduce manual work. In this role you will collaborate closely with internal teams and customers to monitor, assess, and optimize logistics workflows for efficiency and compliance. You will play a key role in transitioning operations toward future-state process maps and supporting ongoing technical training.Experience and/or certification related to hazardous materials transportation, including IMDG (International Maritime Dangerous Goods) and IATA Dangerous Goods Regulations (DGR) is highly preferred. Candidates with experience or current certification in these areas will be prioritized, however, C.H. Robinson will support required training and certification for the right candidate.Upon joining, you will spend the first few months in our Houston office to participate in training and onboarding. From there, the team member will sit on site with our customer, also based in Houston.**DUTIES AND RESPONSIBILITIES**The duties and responsibilities of this position consists of, but are not limited to, the following:Navisphere/Integration+ Creation/deactivation of users+ Reporting setup/maintenance/distribution+ Ability to set up C.H. Robinson internal systems, for example:+ Nav Online and Nav Carrier+ Small Parcel Config Tool and Exceptions+ Navisphere Ocean (MRM, etc)+ Complex Load Build Profiles+ Spotbid+ Dock & Yard manager+ Ticket submission & follow up (INC's, eBiz, IDEA, and PRB tickets, etc)+ Testing & training documentation - participation in 'train the trainer' sessions for new functionality and customer implementation projects+ Ability to train internal and external users on functionality+ Create working instructions for new features/development where required+ Ability to create test scenarios if needed to reproduce an issue+ Create documentation e.g. working instructions / manuals to distribute to internal/external users and frequently asked questions (FAQs) from Ops to distribute to users+ Change requests and involvement of requirements gathering for new enhancements+ Test new functionality after Tech team validates functionality+ Train internal/external users of new functionality and/or reporting tools+ Customer specific items where necessary/agreedRating/CPC Cost Quotes+ Support the Rating team with rate analysis, formatting, templates and uploadBusiness Intelligence Create standard templates for customer Monthly Operational Review+ Create standard reports for performance monitoring+ Train customer users on BI tool+ Other duties or responsibilities as assigned according to the team and/or country specific requirements**QUALIFICATIONS**Required:+ Bachelor's degree+ Minimum 6 years of experience in Logistics/Freight Management control tower operations including at least one - air, ocean, ground, parcel mode experienceStrongly Preferred:+ Experience and/or certification related to hazardous materials transportation, including IMDG (International Maritime Dangerous Goods) and IATA Dangerous Goods Regulations (DGR)Preferred:+ Bachelor's degree in International Business or Logistics+ Strong affinity with technology solutions and confident in customer facing environments+ Understanding of operating processes and capabilities, business process standardization and enabling technologies+ Advanced knowledge of Microsoft Suite of tools , Excel, PPT, Word, Visio, Power BI+ Flexible and effective communication skills and the ability to communicate appropriately within the organization; this includes written and verbal communications+ Additional languages a benefit+ Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization+ Values a diverse and inclusive work environment**Disclaimer:**This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.**Compensation Range**$23.08 - $36.44The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!**Equal Opportunity**C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.EOEDisabledVeteran**Benefits****Your Health, Wealth and Self**Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:+ Three medical plans which include+ Prescription drug coverage+ Enhanced Fertility benefits+ Flexible Spending Accounts+ Health Savings Account (including employer contribution)+ Dental and Vision+ Basic and Supplemental Life Insurance+ Short-Term and Long-Term Disability+ Paid observed holidays+ 2 paid floating holidays for U.S. hourly employees+ Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada+ Paid parental leave+ Paid time off to volunteer in your community+ Charitable Giving Match Program+ 401(k) with 6% company matching+ Employee Stock Purchase Plan+ Plus a broad range of career development, networking, and team-building opportunitiesLearn more about our benefit offerings on our BENEFITS & WELLBEING ( page**Why Do You Belong at C.H. Robinson?**C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .