Job Details

Claims Coordinator Property & Casualty (Bilingual)

Location: Houston, TX 77041 (Jersey Village) Salary: $50,000 $60,000 (DOE) Type: Direct Hire | Full-Time | On-Site

Join a tight-knit, high-energy team for a leading utility contractor. We are looking for a sharp, bilingual professional to manage the resolution of property damage claims. This is a critical role for our company's reputation, acting as the primary liaison between our field crews, the community (including CenterPoint reports), and our internal management. You will succeed here if you enjoy a collaborative, boutique office atmosphere where everyone supports one another and communication is the top priority.

Key Responsibilities

• Claims Investigation: Respond to damage reports involving homeowners and businesses; investigate the scope of damage and determine liability.
• Communication Liaison: Serve as the point of contact for affected property owners; handle all inquiries with professionalism and empathy.
• Coordination: Work closely with our internal construction crews to schedule and verify repairs.
• Documentation: Maintain meticulously organized digital files, photographic evidence, and summary reports for active claims and audits.
• Administrative Support: Assist with general office flow and provide minor support for employee programs (approx. 20% of the role).

Requirements

• Experience: 35+ years of experience in Property & Casualty (P&C) insurance or claims coordination required.
• Bilingual: Fluent English and Spanish (Written & Verbal) is essential for community communication.
• Tech Savvy: Strong proficiency in Microsoft Office, particularly Advanced Excel (tracking/reporting).
• Analytical Mindset: Ability to investigate facts, read damage reports, and draw logical conclusions.
• Soft Skills: A "team-first" attitude, excellent de-escalation skills, and a high level of discretion.

Why Join This Team?

• Stability: Direct hire role with a long-standing, reputable utility contractor.
• Environment: A supportive, professional, and collaborative small-office culture.
• Impact: You are the face of the company to the local community, helping resolve issues and restore property.