Job Details

Executive Housekeeper

Job Category: Ops - General Mgmt Requisition Number: EXECU041372

Full-Time

Blossom Hotel Houston 7118 Bertner Ave Houston, TX 77030, USA

Description

Leadership & Team Management

• Lead, inspire, and develop a high-performing housekeeping team, including supervisors, room attendants, laundry attendants and public area staff
• Recruit, train, and mentor team members, fostering a culture of accountability, engagement, and continuous improvement
• Conduct regular performance evaluations and provide coaching and feedback
• Ensure proper staffing levels and scheduling aligned with occupancy and business needs

Operations & Quality Assurance

• Maintain the highest standards of cleanliness, presentation, and hygiene throughout the property
• Conduct routine inspections of guest rooms, suites, and public areas to ensure adherence to luxury brand standards
• Implement and uphold Hilton and Curio Collection brand standards, policies, and procedures
• Oversee inventory control, purchasing, and cost management for housekeeping supplies and linens
• Ensure proper handling and maintenance of equipment and assets

Guest Experience

• Champion a guest-first mindset, ensuring every space reflects comfort, elegance, and meticulous attention to detail
• Address guest requests, concerns, and special preferences promptly and professionally
• Collaborate with Front Office and other departments to ensure seamless guest experiences

Financial & Administrative Management

• Manage departmental budgets, labor costs, and productivity metrics
• Analyze performance data and implement strategies for operational efficiency
• Maintain accurate records, reports, and compliance documentation

Health, Safety & Compliance

• Ensure compliance with all health, safety, and sanitation regulations
• Maintain knowledge of OSHA standards and safe work practices
• Lead sustainability initiatives, including waste reduction and eco-friendly practices

Qualifications

• Minimum 57 years of progressive housekeeping experience in upscale or luxury hotels
• At least 23 years in a leadership role (Executive Housekeeper or Assistant Executive Housekeeper)
• Strong knowledge of luxury service standards and hotel operations
• Proven leadership, communication, and organizational skills
• Financial acumen with experience managing budgets and labor costs
• Proficiency in hotel management systems (e.g. PEP, Lobby, or similar)
• High attention to detail and commitment to excellence
• Ability to work flexible schedules, including weekends and holidays

Preferred Qualifications

• Experience within Hilton or Curio Collection properties
• Bilingual or multilingual abilities
• Certification in housekeeping management or hospitality operations

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.