Job Details

Field Superintendent

The Field Superintendent will manage the turn/make ready process from resident move out to new resident move in for a set number of vacant homes.

Primary responsibilities

• Takes ownership of the entire turn process including scoping, resident responsibility calculations, vendor dispatch and oversight, quality review, and inspections.
• Perform pre-moveout inspection with resident prior to scheduled move out date.
• Develop list of materials needed for the turn based on pre-move out inspection including paint color samples and an overall assessment of the condition of the property.
• After move out, inspects homes to develop a complete scope of work for property using Bridge Homes technology.
• Identifies and calculates resident responsible charges.
• Communicates with manager to get approval of scope of work if over approval limit.
• Completes common repairs listed on the scope. For example, this may include changing lightbulbs, touchup paint, putting mulch in flowerbed, etc.
• Assigns work to 3rd party vendors; manages work scheduling and performance of vendors; sets completion dates expectations for quality of work ensuring it meets Bridge Homes standards; Develops punch lists for vendors to correct any deficiencies.
• Visit properties and perform inspections at multiple times during the turn process including at move out, market ready, rent ready, and move-in status of property.
• Responsible for emergency calls from residents as needed; Perform occupied repairs on occasion.
• Documents and tracks jobs using Bridge Homes technology.
• Take marketing photos as needed.
• Meets and communicates with residents in a professional manner.
• Work week consists of 45 to 50 hours on average with mandatory overtime required during peak times (1st week of the month and most of April through September.) Weekend hours required as needed.
• On call shifts are split between staff, typical schedule is 2 weeks on and 4 weeks off on-call.
• Performs other duties and assists with special projects as assigned.

What you should bring

• High school diploma or general education degree (GED) is required
• Minimum of 3 to 5 years of multi-family/single-family residential property maintenance, or similar background
• Minimum of 3 to 5 years of construction knowledge, electrical, plumbing, carpentry skills or related experience and/or training
• Experience managing, training or mentoring 3rd party vendors and/or employees
• Excellent computer skills, proficient in MS Office Applications (Word, Excel, Outlook) comfortable using an IPAD and smart phone, proficient in word processing and internet software. Must be able to adapt to innovative technology
• In-depth knowledge of general maintenance processes and methods to Include:
• Painting: whole home, touch up, and trim
• Above average carpentry skills: repair lose railings, rebuild decks and porches
• Wood working: install broken trim, re set doors, install window sashes, and replace siding
• Plumbing: unstop sinks, change out garbage disposals, change faucets, rebuild, and reset toilets. Replace cartridges and valves
• Above average electrical knowledge: diagnose problems, replace breakers, receptacles, switches, light fixtures. Repair electrical shorts, and minor faulty wiring.
• HVAC, basic inspection, diagnosis, repair, recharge.
• Appliance diagnosis and repair.
• Applicable knowledge of tools, standard appliances, and devices
• Time management skills
• Oral and written communication skills
• Basic construction tools
• Organizational skills
• Team player in a fast-paced environment
• Manual dexterity, critical eye, and attention to detail
• Problem-solving ability, thinking out of the box, researching viable solutions.
• Must be responsible and reliable, with an owner mentality, and pride of workmanship
• Courteous and professional always, calm under pressure
• Consistent travel within the market and occasional travel outside assigned market
• Valid Driver's License required, with reliable transportation.