Houston Methodist - 6501 Fannin Street - Responsibilities: Maintains high customer satisfaction while providing the highest level of safety and security to patients, visitors, staff and assets; Secures premises and personnel by patrolling facilities; monitoring surveillance cameras; monitoring access points; Responds to all radio dispatches, answers calls and complaints and accurately assesses, responds timely, provides appropriate assistance; Accurately communicates and/or generates and completes reports by recording occurrences, information, observations and surveillance activities; Responds immediately to all emergency codes and takes appropriate action