Job Details

Document & Mailroom Coordinator

The Coldwell Banker brand is the oldest and most established residential real estate franchise system in North America. In fact, in many ways it was the original real estate "start up." Founded by young entrepreneurs Colbert Coldwell in 1906 and later Benjamin Banker, Coldwell Banker changed the way people bought and sold homes across America, ultimately becoming one of the most trusted real estate brands in the world. More than 100 years later, the Coldwell Banker network is still continuously recognized for its innovation and leadership across 3,000 offices in 49 countries and territories.

To support our Local Operating Companies (LOC) across North America our Agent Services utilize a central processing method where we support our Agents, offices, and LOC to standardize and efficiently take our deals from start to finish!

To keep us continuously efficient we are seeking a highly motivated individual with a sense of urgency, strong organizational skills and someone who has keen attention to detail. This position will be located within our AIS HUB, 2603 Augusta Drive, Houston, TX 77057

Position Summary

We are seeking a highly organized, detail-oriented individual with a sense of urgency to join our team as a Document & Mailroom Coordinator. In this role, you will manage mailroom operations, document processing, and vendor relationships to keep our business running efficiently.

Key Responsibilities

Mailroom Operations

• Manage all incoming and outgoing mail and packages, including courier deliveries and pick-ups
• Prepare and process outgoing mail and assist with returned or unclaimed mail

Document Management

• Collect, sort, prepare, and scan documents
• Label and enter documents into the system, ensuring accuracy and quality
• Perform post-scanning quality checks and file original records
• Secure and properly dispose of confidential documents

Financial Support

• Print and scan checks for deposit for Escrow and Commission teams
• Print Garnishment and SEP checks.

Vendor & Inventory Management

• Maintain relationships with courier services (UPS, USPS, FedEx)
• Track mail and UPS invoicing using Excel
• Order and maintain office supplies and stockroom inventory
• Replace toner in printers and copiers and manage service requests with equipment vendors

Other Duties

• Provide coverage for other business service functions as needed
• Maintain a clean desk policy and secure environment

Qualifications

• High School diploma required
• 12 years of experience in a similar role
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to learn new software quickly
• Strong organizational and communication skills with keen attention to detail
• Comfortable with light physical activity, including lifting to 25 lbs. occasionally
• Regular, predictable attendance is essential
• Positive attitude and commitment to delivering premier service

Anywhere is proud to offer a comprehensive benefits package to our employees including:

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups