Job Details

Global Account Manager

Reporting into the Head of Sector for your focus sector, you will be accountable for proactively managing the growth and expansion of LRQA's services in a selection of global and strategic accounts. In addition, in line with the sector strategy, you will have a small, but focused target account list, to broaden our footprint in the sector.

Key responsibilities include:

• Driving targeted revenue growth through the assigned portfolio of global and strategic accounts, new target logos and core products, services and solutions in your sector, working with local and regional sales team members.
• Owning the account plans for your assigned accounts and target logos, working with colleagues, SMEs and any other internal stakeholder for the delivery of agreed action plans.
• Working closely with local teams to drive continual development of each client's business focus and strategy, and to grow our network of influencers in each client organisation as well as an expanding pipeline of opportunities across LRQA.
• Working with local and regional sales team members and sector business development network to build knowledge, depth and to prioritise workload and ensure maximum revenue growth.
• Ensuring the sales pipeline is sufficient to meet the relevant targets, suggesting actions as needed and following through with escalation plans when required.
• Ensuring that contracted SLA's are met for all of your account portfolio, working closely with Program Support and operational delivery teams.
• Overseeing retention of your accounts, minimising the risk of loss to the LRQA business, through timely intervention in any process, preventing the re-tendering of business where possible and re-securing the contract where needed.
• Maintaining a strong strategic knowledge of the market(s) you operate in, ensuring you are able to maintain a strong level of communication with client personnel, using this to open doors for new products and services, and to contribute to strategic discussions around LRQA business plans and growth objectives.
• Being accountable for the overall account satisfaction of all your accounts, driving NPS scores and proactively engaging with clients to identify new opportunities for growth and new product ideas for further development across the business.

The successful candidate should be able to demonstrate the following:

• Educated to degree level in an appropriate subject relevant to the business.
• Experience of working with large strategic energy or manufacturing organisations to develop sales solutions underpinned by insights, to solve particular business problems.
• Demonstrable experience of developing contract values with large accounts through year-on-year double digit growth.
• Strong commercial acumen with examples of successful value propositions for global clients/brands.
• Ability to communicate fluently in English.
• Experience in working proactively and collaboratively across diverse teams to achieve growth strategies and targets.

If you are successful in securing a role with us, we will carry out preemployment checks in accordance with what is permitted under local law. These checks may include, where legally allowed: right to work, identification, verification of employment history, education, and criminal record checks.

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future.