Job Details

Job Summary The main objective for this position is to assist our Dispatch Manager in building the most efficient delivery schedule in order to maximize production and improve customer service from each of our locations. Job Responsibilities Analyze our delivery schedule 2-3 days ahead to identify any orders that could affect that days service commitments. Conversing with customers daily to understand their needs and project progress. This will include negotiating delivery times/orders to maximize schedule efficiency. Effectively communicate between departments and with our customers to continue the development of a customer centric environment. Takes initiative to continually look for a better way of doing business with our customers. Ability to handle challenging phone conversations in order to find an optimal solution for both CEMEX and our customers. Utilize all internal digital applications as a means to better service our customer needs. Manage and follow up on customer inquirie...Scheduler, Customer Service, Manufacturing, Administrative, Dispatch