Job Details

We are hiring a Chief Operating Officer to serve as the #2 leader of Law Mother and take ownership of building the operational structure, leadership systems, and execution engine required to support the firm's next phase of growth.This role exists to evolve Law Mother from a high-performing, founder-led business into a scalable, structured organization capable of sustained multi-state expansion.Following a structured onboarding and immersion period of approximately 90 days, where you will work closely with the founder, leadership team, and key departments to gain a deep understanding of the business, you will transition into full ownership of building and leading the firm's operational structure. Open to periodic (quarterly) travel to ensure strong in-person leadership and collaborationThis is not a role where you personally execute every function. Instead, you will:Design and install a clear operational structure across the firmDefine who owns what, how success is measured, and how performance is managedBuild a system where teams and leaders are accountable for outcomesOperate as the integrator of the firm's revenue and operations systems, ensuring growth, capacity, and execution are alignedLead marketing and sales team in the execution of growth initiatives, including expansion into Michigan and FloridaManage AI integrationPlease Submit a Video Cover Letter: Please submit a 60 second video cover letter to Camila@Lawmother.comWe're Building Something DifferentLaw Mother is an estate planning and elder law firm on a mission to make generational wealth accessible to everyday families. We have over 3 million social media followers, a nationally recognized founder, and a growing practice across Colorado, Michigan, and Florida.--While we are committed to growth, our dedication to client service and maintaining a high standard of execution must be maintained as we grow. We're not a stuffy law firm. We're a brand with a law firm inside it, and we're growing fast.Compensation:$100,000 - $150,000 yearly plus performance-based bonusesResponsibilities:What You'll Lead & BuildOperational Leadership & Firm ExecutionLead the firm's day-to-day operations through a structured leadership systemEstablish a consistent operating rhythm (meetings, scorecards, reporting cadence)Manage AI integration.Ensure each department has:Clear ownershipDefined responsibilitiesMeasurable outcomesReduce reliance on the founder for day-to-day execution and decision-makingRevenue & Sales System Leadership--Own the performance and scalability of the firm's revenue engine, including:Lead intakeStrategy session conversionSales capacity and throughputAlignment between sales and fulfillmentAct as the operator responsible for revenue system performance (without personally selling), ensuring:Each stage of the pipeline has clear ownershipConversion metrics are defined, tracked, and actively managedPerformance issues are identified and addressed quicklyPartner closely with attorneys and intake leadership to:Improve conversion consistency and client experienceEnsure sales activity aligns with operational capacityAddress gaps between what is sold and what is deliveredEstablish accountability for revenue-driving roles by:Defining expectations for consult conversion and performanceImplementing reporting that ties individual performance to firm outcomesEnsuring consistent follow-through and pipeline managementIdentify and resolve bottlenecks across the full revenue cycle:Lead quality - intake - consult - engagement - fulfillmentApply and adapt the firm's revenue system to support expansion into Michigan, ensuring that lead flow, conversion, and capacity are aligned within a new marketEnsure the firm can scale revenue without creating operational breakdownsAccountability Structure, Team Performance, and Leadership DevelopmentDesign and implement a firm-wide accountability structure, including:Clear reporting linesDefined ownership across all roles and functionsDepartment-level accountability for resultsBuild and implement:Strong job descriptionsRole-specific KPIsPerformance expectations across all teamsEstablish and reinforce a culture of accountability where all team members are clear on expectations and consistently responsible for outcomesEnsure that ownership of outcomes is distributed across the organization, not centralized, by clearly defining who is responsible for driving each key metricFoster a culture of leadership development throughout the leadership team and other levels of the organization--Systems, SOPs & Execution DisciplineAudit and refine existing SOPs across departmentsEnsure SOPs are not simply documented, but:UnderstoodAdoptedMaintained and improved over timeEstablish ownership of SOPs at the department levelCreate a system where processes are consistently followed and evolve with the businessExpansion Execution--Michigan will serve as one of the firm's first scaled markets and a proving ground for building a repeatable model for future expansionOwn the operational and revenue system execution of expansion across Colorado, into Michigan, and FloridaTranslate the firm's existing model into a repeatable, scalable structure that can function effectively in a new marketDetermine and implement:Market-specific operational infrastructure (virtual vs. in-person workflows, signing logistics, personnel)Hiring and team structure required to support local demandAdjustments to intake, sales, and delivery processes based on market dynamicsEnsure expansion is not simply growth, but replication of a functional system, including:Clear ownership across rolesDefined metrics and accountabilityAlignment between sales and fulfillmentIdentify and adjust internal systems, roles, and processes to support multi-market scalabilityEnsure expansion occurs without creating breakdowns in client experience, team performance, or operational consistencyFounder TransitionAbsorb operational decision-making currently handled by the founderBecome the primary leader for day-to-day execution and team alignmentAllow the founder to focus on:VisionBrandStrategic growth initiativesOrganizational DevelopmentAs the firm grows, assess and evolve:Team structureLeadership capacityCommunication flow across departmentsEnsure the organization develops in a way that supports:AlignmentScalabilityLong-term team effectivenessWhat Success Looks Like in 2026A clear accountability structure exists across the firmEvery role has defined ownership and measurable KPIsRevenue performance is consistent, predictable, and aligned with the firm's operational capacityIntake, sales, and operations are aligned and functioning as a systemSOPs are actively used and maintained across departmentsMichigan and Florida's expansion is executed as a successful model for future market growthThe firm operates smoothly without the founder's involvement in daily decisionsQualifications:Please Submit a Video Cover Letter: Please submit a 60 second video cover letter to Camila@Lawmother.comIdeal Candidate5+ years in operations leadership (COO, Integrator, or equivalent)Proven experience scaling a service-based business (law firm strongly preferred)Experience building structure in a fast-growing or evolving environmentStrong Understanding Of:Sales and Marketing systems (intake, conversion, pipeline management)Operational infrastructureTeam accountability systemsAI systems and processesDemonstrated Ability To:Define roles and ownership across teamsBuild and implement KPI-driven performance systemsAlign revenue and operations to support growthComfortable Leading:AttorneysOperatorsSupport staff across functionsDecisive, structured, and execution-focusedBonus Qualifications:Experience with estate planning or legal servicesExperience with multi-state expansionFamiliarity with EOS, 90, or similar operating systemsAbout CompanyLaw Mother is an estate planning and elder law firm on a mission to make generational wealth accessible to everyday families. We have over 3 million social media followers, a nationally recognized founder, and a growing practice across Colorado, Michigan, and Florida. While we are committed to growth, our dedication to client service and maintaining a high standard of execution must be maintained as we grow.Core Values:Clients First: We listen before we talk. Estate planning is personal, so we focus on building relationships.Do the Right Thing: We do what we say we'll do. We own our mistakes.Onward and Upward: We look for better ways to do things.High Vibe Tribe: We have fun at work and support each other. That positive culture shows up in how we treat clients.Please Submit a Video Cover Letter: Please submit a 60 second video cover letter to Camila@Lawmother.com
#WHLAW2Compensation details: 100000-150000 Yearly SalaryPI7bd7f1593326-25660-40404770