Job Details

Acts as the first point of contact for building tenants, deliveries, and visitors by providing information and directions at on-site courthouse locations, or by receiving and processing maintenance and service requests at the central customer service center. Will work with security, constables, and building staff to very courteously ensure guests have appropriate badging and credentials, or can get in touch with the folks to escort them accordingly. Job Duties:Represents the department helping with service requests, information, and directions both in person and on the phone. Interacts with elected and appointed officials, contractors, vendors, user tenants, the public, and co-workers. May work at the customer service center, assisting visitors and processing and distributing work tasks using the department's enterprise system. May work in Harris County courthouses, directing the public and visitors to the appropriate courts and floors. May operate passenger or freight elevators in cou...Guest Service, Representative, Customer Service, Operations, Processing, High School, Retail