Job Details

Program Manager Change Communications, Executive Storytelling & Effectiveness

The Principal, Communications Program Management & Executive Storytelling is a senior communications leader operating at the intersection of enterprise change, sustainability, and supply chain strategy. This role supports both the Chief Sustainability Officer (CSO) and the SVP of Supply Chain Planning, shaping how complex strategies, transformations, and priorities are understood, communicated, and adopted across HP.

This position blends change management, executive communications, program storytelling, and internal engagement, with an added emphasis on sustainability narratives, external thought leadership, and organizational effectiveness. The ideal candidate brings strong credibility with senior leaders, exceptional writing and storytelling skills, comfort on executive and external stages, and the judgment to navigate ambiguity with confidence.

Key Focus Areas & Responsibilities

1. Change Management & Enterprise Communications

• Design and deliver end-to-end communication strategies that support enterprise transformation, operating model shifts, and major supply chain and sustainability initiatives.
• Translate complex change into clear narratives that answer: why this matters, what's changing, what improves, and what leaders and teams need to do differently.
• Partner with Transformation PMOs, Supply Chain Planning leaders, and Sustainability SMEs to align messaging, sequencing, and leader enablement.
• Develop leader-ready toolkits, FAQs, cascades, and communication assets that support adoption across global, matrixed teams.

2. Executive Communications & Keynote Development

• Serve as a trusted communications and thought partner to the CSO and SVP of Supply Chain Planning, helping shape executive voice and narrative clarity.
• Write and develop keynotes, executive remarks, talking points, and strategic narratives for internal and external forums (town halls, leadership meetings, industry events).
• Ensure executive communications balance strategic ambition with operational credibility, particularly across sustainability and supply chain topics.
• Uplevel consistency, tone, and impact of executive communications across channels and audiences.

3. Sustainability Communications & Thought Leadership

• Act as a core architect for sustainability communications, ensuring HP's sustainability strategy, progress, and impact are clearly understood internally.
• Translate complex sustainability topicscorporate strategy, regulatory landscape, industry trends, and market dynamicsinto relevant, accessible narratives.
• Support the CSO's external presence with speaking materials, briefings, and thought leadership content for conferences, customer forums, and partner engagements.
• Collaborate with Corporate Affairs, Legal, Marketing, and regional teams to ensure messaging accuracy, consistency, and market relevance.
• Strengthen HP's reputation as a sustainability leader by connecting strategy to real-world outcomes and execution.

4. Program Management Communications (Supply Chain Planning Focus)

• Own communications for complex, multi-workstream programs within Supply Chain Planning, ensuring clarity across milestones, decisions, and interdependencies.
• Align communication plans to operating rhythms, planning cycles, and leadership checkpoints.
• Anticipate risks, confusion points, and stakeholder concernsaddressing them proactively through structured communications.
• Track effectiveness and adoption, adjusting narratives as programs evolve.

5. Visual Storytelling & Narrative Design

• Translate strategy, data, and complex concepts into clear visual narratives that support executive decision-making and employee understanding.
• Partner with design resources to produce high-impact presentations, storyboards, and visual frameworks.
• Set a high bar for narrative flow, clarity, and visual cohesionensuring communications are memorable, not just informative.

Required Qualifications

• Bachelor's degree in Communications, Business, Marketing, Sustainability, or a related field.
• 8+ years of experience in executive communications, change communications, program communications, or related roles.
• Proven experience supporting senior executives and shaping executive-level narratives.
• Exceptional writing, storytelling, and synthesis skills.
• Strong program management orientation with the ability to manage multiple, high-visibility workstreams.
• Demonstrated ability to translate complex topics into clear, compelling narratives for diverse audiences.

Preferred Qualifications

• Experience working with sustainability, supply chain, transformation, or enterprise strategy topics.
• Comfort supporting external thought leadership and public-facing executive engagements.
• Experience facilitating teams or leaders through change using structured frameworks.
• Familiarity with tools such as the Birkman Method or comparable leadership / team effectiveness frameworks.
• Experience operating in global, matrixed organizations.
• Coaching certification (e.g., ICF PCC) or formal training in organizational development (a plus, not required).

Key Attributes for Success

• Strategic thinker with strong execution discipline
• Trusted advisor to senior leaders
• Confident, authentic executive and external presence
• Strong judgment and discretion
• Empathetic listener and skilled facilitator
• Comfortable navigating ambiguity and change
• Genuine commitment to sustainability, purpose, and operational excellence