Job Details

Responsibilities:

This is a role for a Trade Support Analyst for North America Physical Metals, Crude Oil, and Refined Products trading activity.

In this role, the incumbent will interact closely with Trading, Middle Office, confirmations and Scheduling personnel to ensure that all Purchase and/or Sale of for Physical Metals and Concentrates, Crude Oil, Refined Products, Distillates, Fuel Oil, Ethanol, and other Products accurately reconcile against risk systems.

Candidate will need to compare trader recaps to ICTS (Amphora) ETRM.

• Monitor and reconcile trade discrepancies, ensuring accuracy in transactions.
• Liaise with internal teams to resolve trade-related issues.
• Maintain trade records and ensure compliance with regulatory requirements.
• Identify potential errors in booking such as Mode of Transportation in relation to Incoterm on trader recap.
• Work closely with internal teams—front office, middle office, and operation
• Maintain accurate records of all trader recaps. Request clarity on trader recaps when necessary as well as request a recap if one is not received.

Technical qualifications:

• Bachelor's degree in finance, Business, Economics, or a related field.
• Experience in trade support, commodities, or physical markets.
• Preferred: Strong understanding of metals trading, pricing mechanisms.
• Proficiency in trade settlement systems and financial software.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Experience with the Amphora/ICTS system is a plus
• Attention to detail and organizational skills are a must.
• Experience confirming transactions related to refined and base metals; candidates possessing experience across multiple product types will be given preferential consideration.
• Experience designing, building, and testing the technology infrastructure related to trade booking and processing is a plus.

Non-technical qualifications (e.g. managerial):

• Must have excellent customer service, communication, and problem solving skills
• Effective verbal and written communication skills
• Able to work within specified deadlines
• Understands the inherent risk associated with trade booking and demonstrates the appropriate sense of urgency
• Escalates, when appropriate