Job Details

Job Summary:

Meneses Law is an Immigration Law Firm seeking a Customer Service Representative to join our growing team. The ideal candidate is bilingual in English and Spanish, and has experience supporting customer inquiries.

Essential Functions/Responsibilities:

• Keep records of customer interactions, process customer accounts and file documents
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Keep records of customer interactions, process customer accounts and file documents
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

• Proficient with Microsoft Office Suite and other relevant data tools.
• Excellent time management skills, and ability to prioritize tasks in a fast-paced environment.
• Ability to work independently and take initiative in problem-solving.
• Ability to collaborate with cross-functional teams and communicate findings effectively.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Able to type 45 WPM or more.
• English usage, spelling, grammar, and punctuation
• Proper phone etiquette
• Must be fluent in both English and Spanish.

• Attention to detail and process orientation.
• Ability to act with integrity, professionalism, and confidentiality.
• Self-motivated with excellent interpersonal skills.
• Relationship building and influencing skills.

• Ability to work independently in a fast-paced environment and take initiative in problem-solving.

• Ability to work in a dynamic, fast-paced environment and meet deadlines.
• Bachelor's Degree Required
• 1 year of Office Experience.

• This position involves regular walking, standing sitting for extended periods of time, hearing, and talking.
• Occasionally involve stooping, kneeling, or crouching
• May involve close vision, color vision, depth perception, focus adjustment and viewing computer monitor for extended periods of time.
• Involves manual dexterity for using keyboard, mouse, and other office equipment.
• The ability to move and lift items up to10 pounds.

• Salary Range: $23 per hour
• Excellent Benefits (Medical, Employer Paid Dental, Vision, Employer Paid Life Insurance, 2 weeks of Paid Time Off, and 10 days of paid holidays)
• 401k Safe Harbor Match
• Work Life Balance Schedule - Operation hours are from 8 a.m. to 5 p.m. plus 2 Saturdays a month for certain positions
• Structured Training Programs
• Meaningful Career Advancement Opportunities
• Work with state-of-the-art technology.

• Name Recognition & Prestige Immigration Law Firm
• Birthday and Anniversary rewards
• Sophisticated, Challenging Work
• Business Professional work environment
• Participate in a variety of volunteered events throughout the year
• Must have the ability to work on a flexible schedule based on department and company needs.