Job Details

A company is looking for a Concierge Associate to support field sales teams and enhance customer service operations.Key ResponsibilitiesProvide answers to first-line questions regarding coverage and payment issuesCoordinate with operations and tele-sales teams to resolve escalated service issuesAssist with new enrollments and changes to facilitate quick processingRequired QualificationsHigh school diploma or equivalent required1+ years of experience in retail or customer service preferredExperience working with remote sales teamsAble to manage multiple priorities in a fast-paced environmentStrong phone presence and experience handling calls, preferably in a call center environment