Job Details

A company is looking for a Digital Client Specialist to provide exceptional client experiences and support.Key ResponsibilitiesHandle inbound calls and client inquiries, focusing on first call resolutionManage an assigned client portfolio with proactive outreach and relationship buildingOpen new consumer accounts and guide clients through onboarding and digital tool adoptionRequired QualificationsHigh school diploma or equivalent required; Associate degree preferred1+ years of experience in a financial institution, call center, or client service environment preferredBasic knowledge of banking products and services preferred; training providedProficiency in MS Office Suite and contact center systemsAbility to work independently in a remote environment