Job Details

A company is looking for an Information Specialist I (Entry-Level).Key ResponsibilitiesRespond to Tier 1 inquiries via various communication channelsProvide information using established scripts and reference materialsAccurately document customer interactions in CRM systemsRequired QualificationsMinimum 2 years of experience in customer service or information servicesBasic familiarity with databases or CRM systemsAssociate's degree or equivalent coursework required (Bachelor's preferred)