Job Details

A company is looking for a Call Center Operator to serve as the primary point of contact for incoming calls from client facilities.Key ResponsibilitiesAnswer incoming calls and verify/update call center documentsProcess facilities and engineering work orders through Corrigo and ensure timely dispatchMonitor queue times and maintain confidentiality standards in communicationsRequired QualificationsHigh School Diploma or GED1+ years of experience in a call center environmentProficient in using Windows OS desktop computer and Microsoft Office SuiteExperience with Corrigo work order management systemFamiliarity with Genesys Cloud or similar call center software