Houston Methodist - 18220 State Highway 249 - Responsibilities: Obtains and records accurate demographic and insurance information on patients by interviewing patients, family members and physicians; Collects payments and performs insurance verification to determine patient out of pocket expenses for services; Ensures that the correct insurance plan codes are utilized for the billing process; Explains the consent forms, obtains signatures on the forms and responds to any questions in a professional manner; Contributes to departmental and hospital patient experience and promotes excellent customer service