Job Details

Now Hiring: Control Operator

Join Prevail Security Services and take the next step in your security career as a Control Operator. This is an exciting opportunity to play a key role in protecting clients, maintaining site safety, and ensuring smooth operations. With comprehensive training, career advancement opportunities, and a supportive team environment, you'll gain valuable experience in a growing security organization.

Starting Pay: $16$17 per hour Location: Allen Parkway Position Type: Full-Time | Various Shifts (Days, Nights, Weekends)

About the Role

As a Control Operator at Prevail Security Services, you will be responsible for ensuring the safety and security of assigned facilities through vigilant monitoring, coordination, and communication. Your duties will include:

• Monitoring security systems and surveillance equipment
• Dispatching officers and responding promptly to alarms or incidents
• Conducting routine patrols and site inspections
• Maintaining detailed and accurate daily logs and digital reports
• Providing professional customer service and support to clients and team members
• Upholding all safety and security protocols to ensure a secure environment

You will work closely with a team of dedicated professionals committed to excellence in safety and client service.

What We're Looking For

To be successful in this role, candidates should possess:

• At least 1 year of professional security experience (office building or control room experience preferred)
• A valid driver's license
• Ability to travel to the Allen Parkway area (77449 proximity preferred)
• An active security license (required)
• Strong communication and problem-solving skills
• Ability to work independently and remain calm under pressure
• Basic smartphone proficiency and ability to complete digital incident reports
• Familiarity with security software and monitoring tools (a plus)
• Flexible availability - must be able to work day, night, and weekend shifts

Why Join Prevail Security Services?

• Competitive hourly pay with room for advancement
• Ongoing training and skill development
• Supportive, team-oriented environment
• Opportunity to make a meaningful difference every day