Job Details

Server Infrastructure Engineer

Education Requirements: Bachelors: Computer Information Systems, Server Administration, or related degree (Preferred) Certifications: Microsoft Certified: Windows Server Admin, VMware Certified Professional (VCP) or similar (Preferred) Languages: English (Required), Chinese (Highly Preferred)

Skill Requirements:

• Server Engineering Expertise: 10+ years of experience in architecting, deploying, and managing Windows and Linux servers in large-scale enterprise environments.
• Virtualization & Cloud Technologies: Proficient in VMware vSphere, Hyper-V, and hands-on experience with cloud-based infrastructure (Azure, AWS, GCP) for hybrid server environments.
• Server Security & Hardening: Deep understanding of server security best practices, patch management, vulnerability remediation, and endpoint protection solutions.
• Storage Management: Experience managing SAN/NAS environments, RAID configurations, and backups using enterprise tools like Veeam, Commvault, or Veritas.
• High Availability & Disaster Recovery: Proven ability to design and maintain HA/DR solutions for critical systems including clustered server configurations and replication strategies.
• System Performance Monitoring & Optimization: Skilled in monitoring server health, analyzing logs, tuning system performance, and managing resource allocation to maximize uptime.
• Automation & Scripting: Strong knowledge of scripting languages (PowerShell, Bash, Python) to automate server provisioning, configuration, and patching tasks.
• Operating System Expertise: Deep knowledge of Windows Server (2016/2019/2022), Linux (RHEL, Ubuntu), and experience managing mixed OS environments.
• Configuration Management: Experience with tools such as SCCM for configuration automation and compliance enforcement.
• Compliance & Audit Readiness: Knowledge of regulatory frameworks (ISO 27001, ISO 30100 GDPR, HIPAA) and experience ensuring system configurations meet audit and compliance standards.
• Documentation & Change Management: Strong organizational and documentation skills to maintain server build sheets, runbooks, inventory logs, and change records.
• Cross-Functional Collaboration: Ability to communicate effectively with IT, security, production, and management teams to align system capabilities with business needs.
• Global Team Coordination: Experience working with remote/global teams (e.g., China/India) for system rollouts, upgrades, and technical documentation exchange.

Job Responsibilities:

1. Server Infrastructure Documentation & Organization: Maintain comprehensive documentation for server architecture, configuration settings, virtual environments, patch levels, licensing, and physical asset tracking. Ensure server rooms and racks are well-organized, secure, and compliant with safety and access protocols.
2. Cross-Department Collaboration: Partner with production, management, and IT teams to ensure server solutions support operational needs and performance objectives. Translate business requirements into scalable and secure server implementations.
3. Data Center & Server Management: Oversee daily health of on-premises and virtualized server environments. Manage physical server hardware, firmware updates, virtual machines, and cloud-hosted instances to maintain service availability.
4. Server Security & Compliance: Apply system hardening, manage access controls, and ensure timely application of OS and security patches. Implement and enforce compliance with data protection regulations and internal security policies.
5. System Monitoring & Performance Optimization: Utilize monitoring tools (e.g., Zabbix, SolarWinds) to track server performance, storage capacity, and uptime. Proactively identify and address resource bottlenecks and performance degradation.
6. Incident Response & Recovery: Lead root cause analysis and remediation for server-related incidents, including unplanned outages or data integrity concerns. Oversee backup/restore processes, disaster recovery drills, and business continuity planning.
7. Continuous Improvement: Stay informed on emerging server technologies, operating system updates, and hardware trends. Recommend upgrades and process improvements to enhance efficiency, reliability, and scalability.
8. Training & Global Coordination: Work with overseas counterparts to coordinate server deployments, troubleshoot issues, and align global IT standards. Share documentation, configurations, and system knowledge across regions to support consistency.
9. Remote Access & System Access Controls: Manage secure remote access solutions including RDP gateways, SSH tunneling, and privileged access management. Administer server login policies and coordinate with badge system administrators for physical access to server facilities.