American Family Care - - Responsibilities: Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents; Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards; Register patients, update patient records, verify insurance accurately and timely, and check patients out; Determine, collect, and process patient payments and address collection and billing issues; Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests