American Family Care - - Responsibilities: Check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts; Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards; Register patients, update patient records, verify insurance accurately and timely, and check patients out; Determine, collect, and process patient payments and address collection and billing issues; Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests