Job Details

Inside Sales Engineer

Nailor Industries, Inc. is an industry leading global manufacturer of commercial HVAC air distribution and control products. We are seeking a suitably qualified Inside Sales Engineer for our subsidiary, Thermal Corporation, a manufacturer of Custom Air Handler Units. The successful candidate will interact with our Houston management team and be the direct line of communication to our sales representative network. The Outside Sales Engineer will be a key player in growing the Thermal Corp business and improving the customer experience.

The Inside Sales Engineer purpose is to facilitate, prepare, and execute all aspects of the sales cycle from RFQ to delivery with specific focus to the Custom Air Handler Units. Is the intermediary between our sales representative network working with internal departments Engineering, Operations, and Manufacturing Teams to ensure delivery of timely and accurate quotations to help meet our corporate objectives.

Duties and Responsibilities

• Provide immediate first response to all quality related inquiries and reports from customers.
• Participate in representative and engineering training sessions.
• Builds rapport with the Sales Rep, network and develops customer relationships to become a dependable resource to assist the Sales Representatives.
• Understands the functionality of Air Handler Units and the components utilized to build a complete unit.
• Prepare project quotations requested from our field sales groups in accordance to defined pricing strategies, present quotation to customer, and upon acceptance of quotation, provide technical document submittals as required.
• Promote Thermal Corporation as a partner to provide solutions for new applications.
• Ensure customer satisfaction by managing the entire sales process and the relationship between Thermal and our Partners and customers.
• Responsible for delivering sales presentations and collecting information about the customer to assist in the development of marketing plans and sales strategies to increase sales.
• Other duties as assigned by supervisor.

Education and Experience Requirements

• Bachelor's degree in mechanical engineering, Engineering Technology, or related technical field (preferred).
• Some prior commercial HVAC systems experience preferred. Involvement across areas like engineering, installation/start-up, maintenance, repair, troubleshooting, technical sales, or customer service is a plus.
• Demonstrated knowledge of commercial HVAC control systems
• Ability to read and interpret mechanical and electrical plans, schedules, technical drawings, and contract specifications.

Specific Skills Requirements

• Excellent written communication, verbal communication, and presentation skills.
• Ability to interact well with customers on the phone and in person is a must.
• Strong interpersonal skills.
• Proven problem solving and analytic skills.
• Strong organizational skills.
• Demonstrated computer-based skills.
• Familiarity with CAD software a plus.

Physical Demands

• Move, transport and handle equipment as necessary at tradeshows, lab testing or for presentations. Ability to carry luggage for travel.

Company Nailor Industries, Inc., operating under Nailor International Group, is a privately held, family-owned company with headquarters located in Houston, TX. The group consists of several business units: Nailor (Air Control & Distribution products, Terminal Units, Electric Duct Heaters), Engineered Comfort (Fan Coil Units), Thermal Corporation (Custom Air Handlers, Blower Coils), Klean Aire (Filter Housings), Engineered Acoustics (Duct Silencers), Manufactured Air Products [MAP] (Air Control & Distribution products), Nailor GTA and Advanced Air (UK). Nailor Industries has 10 manufacturing facilities totaling over 1,000,000 square feet strategically located in the US (Houston & Las Vegas), Canada (Toronto & Calgary), and United Kingdom. Nailor provides high quality, low-cost commercial and industrial HVAC products with the best lead times in the industry. Utilizing an international network of top tier manufacturing representatives, working together we exceed the expectations of customers around the world. As a commitment to push the industry forward and continue our mission to innovate, our Houston facility houses a 40,000 square foot laboratory designed for research and development of many types of products in any given environment desired. Nailor is committed to providing innovative HVAC products backed by unparalleled customer service through a network of professional and knowledgeable manufacturer's representatives. Nailor offers a comprehensive compensation package that includes a competitive salary, health insurance, eight paid holidays, paid vacations, Life Insurance / Accidental Death Benefits, 401K Retirement Savings Plan and Flexible Spending Accounts.