Job Details

Overview

Position: Patient Service Specialist
Location: Houston, TX (North Loop)
Type of Employment: Fulltime
Schedule: Weekdays - Varies
Compensation: Starting at $15/hour (Pending experience)

When patients enter our outpatient physical therapy center in Houston, we want them to have an exceptional experience starting at the front desk. As a patient service specialist, youll manage both the patient side and business side of our center. Dont underestimate the impact you can make on every patients care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Benefits (for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!