Job Details

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One's journey truly never ends. Continue yours in a place that brings a sense of uniqueness and fulfillment of being a part of something bigger than oneself. A journey where you share your thoughts, find your dreams, and serve your passions. Where your growth and support never ends. Continue your journey at Cole Health.

Schedule: Monday through Friday 9am-5pm (Flexibility on time upon discussion)

Pay Rate: $15-$16/hr. depending on experience

Location: 16835 Deer Creek Drive, Spring, TX 77379 (this position requires the candidate to be on location some days).

Job Summary:

A Payment Poster at Cole Pediatric Therapy is responsible for accurately and efficiently posting payments, adjustments, and denials to patient accounts. In this role, you will manually and electronically process and post a high volume of payments while ensuring proper reconciliation of accounts supporting the revenue cycle team and provide excellent service to maintain the financial integrity of the organization. Our ideal candidate has at least one year of experience working in accounts receivables, with remittance processing, or in a similar medical billing or customer service role. Specific job responsibilities may vary from time to time. This position reports to the Director of Therapy Revenue Cycle.

Essential Functions:

Team Responsibility

Treat fellow administrative team members, clients and therapists with respect and politeness. To come to work on time and follow established dress code policies. Be knowledgeable of organization personnel, nature of Cole Pediatric Therapy business and locations.

Operational Responsibility

Payment Processing:
• Post insurance payments, patient payments, and adjustments to accounts using the practice management system.
• Reconcile payment batches and ensure accuracy in payment applications.

Denial Management:
• Identify and document payment denials or discrepancies.
• Collaborate with the billing team to resolve denial issues promptly.

Account Reconciliation:
• Balance daily, weekly, and monthly payment postings to ensure accuracy.
• Communication:
• Work closely with administrative staff and the billing department to streamline processes.
• Manage the Financial Service Fax and allocate inquiries to the proper person.

Compliance and Documentation:
• Maintain compliance with HIPAA and other relevant regulations.
• Accurately document all payment activities in the patient's financial records.

Reporting:
• Generate and analyze payment reports to identify trends or issues.
• Provide regular updates to the billing supervisor or manager regarding account status.

Qualifications:

• High school diploma or equivalent (Associate's or Bachelor's degree in a related field is a plus).
• Team Player
• Dependability, Friendly, Outgoing, Polite, Multitask
• At least 1 year of experience in medical billing, payment posting, or healthcare revenue cycle management.
• Familiarity with medical terminology, insurance processes, and EOBs (Explanation of Benefits).
• Proficiency in using practice management or billing software (e.g., Raintree, Kareo, TherapyNotes, or similar).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, One Note) and email communication tools are required.
• Strong attention to detail and accuracy in data entry.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Knowledge of Commercial Insurance, Medicaid, and other insurance provider guidelines.

Preferred Skills:

• Experience in Remit Posting in a healthcare environment.
• Ability to work independently and as part of a team.
• Ability to process a high volume of work

This position is essential in ensuring the center's financial health and maintaining an accurate and timely application of payments and adjustments to patient accounts while supporting the financial health of our organization.