Job Details

Job Description

As a Software Engagement Specialist, you will provide product training to Reynolds and Reynolds customers both in a classroom setting and over the internet in our cutting‑edge Learning Labs. You will also coordinate and deliver in‑person presentations to prospective clients in our state‑of‑the‑art Innovation Center.

The Innovation Center is an impressive new facility with advanced technology and design allowing for presentations in a model dealership. You will work with a team of instructors and specialists dedicated to supporting the Innovation Center and our sales process.

The Learning Labs utilize Webex Training Center to conduct ‘Net Classes online, complete with live audio and video, application sharing, and hands‑on lab computers for students.

In this role, you will be responsible for becoming a product expert through company‑led training, self‑paced software testing, and peer‑reviewed run‑throughs. To deliver highly professional persuasive presentations, the position requires regular improvement of your knowledge of the solutions; therefore, system maintenance and training are part of the daily routine. Additional time will be spent researching, creating, writing, and revising presentation materials.

Qualifications

• 2 years sales, marketing, or customer support experience preferred
• Automotive or Advertising industry experience is a plus
• Willingness to travel to customer sites or training centers as required
• Excellent verbal and written communication capabilities
• Must have strong presentation skills
• Bachelor's degree or equivalent professional experience

Benefits

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, a 6% match on your 401(k), and a work/life balance with paid time off. At our Houston facility, you can take advantage of great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, and an onsite medical center. We also offer a wide variety of sports and social leagues after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal‑opportunity employer.