Job Details

Company Description

Wilmar Oleo North America is the American entity of Wilmar International, Asia's leading agribusiness group, with production sites in China, Malaysia, and Indonesia. As the largest producer of basic oleochemicals globally, Wilmar is expanding into downstream products, offering a wide range of oleochemical and biofuel products.

Position Summary: A Quality Control/Quality Assurance professional is an individual that will give QA/QC technical and quality assistant support to Wilmar Oleo North America LLC. The position will also include assisting in verifying in-house documents and audits, customer interaction, researching regulations and compliance and assisting in documentation maintenance/support.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist in monitoring FDA and regulatory compliance
• Work with Commercial and Logistics team to resolve discrepancies in customer complaints and/or quality issues
• Assist in verifying Terminal Instructions COA/BOL before sending to terminals and auditing (maintaining WONA Score Card) all paperwork after loading, follow up to resolve the issue on timely basis
• Assist in filling out questionnaires submitted by customers: In charge of coordination and follow up with Supply Chain Manager and QA Supervisor to fill out questionnaires
• Documenting and reporting product or service quality levels.
• Developing and implementing standards for inspection.
• Developing a workflow for product inspection.
• Developing plans to help a company manage waste.
• Communicating with other team members to solve problems.
• Following up with the appropriate channels when mistakes are found.
• Training other quality insurance members on all inspection processes.
• Perform other related duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor's degree from four-year college or university or 3-5 years related experience and/or training; or equivalent combination of education and experience.
• Experience in the FDA, Food Safety and FSVP Compliance preferred
• Experience in the HACCP program required
• Experience in Customer Complaints preferred
• Experience in Quality Audits preferred
• Experience in Cosmetics (MoCRA), USDA/Animal Feeds and Pharma Regulations Plus

Language Ability:

• Bilingual in English/Spanish a Plus

Computer Skills:

• Proficient in Microsoft Suites

Certificates:

•  FSVP, PCQI and HACCP