Job Details

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A lone star welcome in the country's capital of southern cool. We can't wait to welcome you to Houston, the country's capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

Housekeeping Guestroom Attendant Job Description

BASIC PURPOSE:

To ensure the cleanliness of the guest rooms/units' interior and exterior including guest doors, patios, balconies, stairwells, walkways, pathways, corridors, windows, trash rooms and linen closets, laundry rooms, landings, elevators, etc. Other responsibilities include handling guest requests stocking and removing linen, linen sorting, daily exterior premises cleaning, deep cleaning and performing special projects.

ESSENTIAL FUNCTIONS:

1. Check guest floors/walkways for paper, insects, debris, cigarette butts, room service items, etc.

2. Check all walls sconces for burnt out light bulbs.

3. Sweep and damp mop floors.

4. Clean and disinfect room number signs and door handles - Lead With Care

5. Clean and disinfect ice machine and door handles

6. Maintain the cleanliness of all guest public spaces, restrooms, FSP and back of house

7. Collect garbage and dirty linen on all floors and take it down to laundry.

8. Guest room to be stripped of linen and trash on the day of departure

9. Deliver guest requests from housekeeping, marking them as complete in the device once they have been delivered

10. Adheres to the established standard of safety, Lead With Care, fire regulations, and department procedures and policies.

11. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

12. Use company issued ID to enter the building

13. Pick-up device/work assignments from the Housekeeping Department, and review for any questions.

14. Clock in/out, using the designated clocks. Approve timecard daily. Enter code to retrieve keys.

15. Report to assigned areas(s) with required keys, equipment, supplies, etc.

16. May perform other duties as assigned

17. Respond to and resolve all service orders (guest/Room Attendant) within 7 minutes

18. Shampoo/spot clean carpet as requested

NON-ESSENTIAL FUNCTIONS:

1. Report any damages or repairs and maintenance needed to Housekeeping.

2. Report any items found in check-out units to Security

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -